Maju 369 Privacy Policy – Malaysia Personal Data Protection

1 Introduction & Scope of Privacy Policy

Maju 369 ("we", "the platform") is fully committed to protecting the privacy and security of all users' personal data. This Privacy Policy is drafted in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and covers all services provided by maju 369, including Sports Betting, online casino (blackjack, roulette, baccarat), jackpot, lottery, and all related digital products.

This document clearly sets out what personal data we collect from you, why we need it, how it is used, who it may be shared with under limited circumstances, and what rights you have over that data. We believe transparency is the foundation of trust, and your trust is maju 369's highest priority.

2 Personal Data We Collect

Maju 369 collects your personal data in various ways as you use our platform. The data collected falls into three main categories:

We do not collect sensitive data such as health information, political affiliations, or religious beliefs unless you voluntarily provide it in a relevant context (for example, a self-exclusion request related to a health condition). Biometric data is not collected by maju 369.

3 How Data Is Collected

Maju 369 collects your personal data through the following methods:

• Account registration — information you provide directly when opening a maju 369 account
• KYC (Know Your Customer) Process — identity verification documents uploaded for regulatory compliance purposes
• Financial transactions — information obtained when you make a deposit or withdrawal via Touch 'n Go, GrabPay, DuitNow, FPX (Maybank2u, CIMB Clicks), Boost, ShopeePay, or any other supported payment method
• Platform usage — data automatically generated as you interact with games, place bets or browse the maju 369 platform
• Device & technology — cookies, tracking pixels, server logs, and similar technologies that collect technical information about your device and session
• Communication — information you share when contacting maju 369 customer support via live chat, email, or WhatsApp
• Authorised third parties — information obtained from identity verification providers or fraud prevention agencies that work with maju 369

4 Purpose of Personal Data Use

Maju 369 uses your personal data only for lawful and specific purposes. We will not use your data for any other purpose without first informing you or obtaining fresh consent where required.

• Account management — to create, verify, and manage your maju 369 account, including a secure login process
• Transaction processing — to process deposits and withdrawals in MYR via your chosen payment method
• KYC & AML Compliance — to fulfil Know Your Customer and anti-money laundering requirements under Malaysian law
• Platform security — to detect and prevent fraud, unauthorised access, account misuse and illegal activity
• Customer support — to help you resolve issues, answer enquiries, and improve your experience at maju 369
• Responsible gambling — to monitor play patterns and assist users showing signs of problem gambling
• Direct marketing — to send promotional offers, product updates, and information related to maju 369 — only if you have given your consent
• Product improvement — to analyze how users interact with the platform in order to improve the quality of maju 369's services
• Legal compliance — to comply with legal obligations, court orders, or valid requests from Malaysian authorities

5 Data Sharing with Third Parties

Maju 369 does not sell, rent or disclose your personal data to third parties for their own marketing purposes. However, under the limited circumstances set out below, we may share your data:

All third parties that receive personal data from maju 369 are required to comply with data protection standards equivalent to or stricter than those set out in this Privacy Policy. They are not permitted to use such data for any purpose other than what is specified in their agreement with maju 369.

6 Personal Data Security

Maju 369 continuously invests in security infrastructure to protect your personal data against unauthorised access, alteration, disclosure or destruction. The security measures we have in place include:

• 256-bit SSL/TLS Encryption — all data transmitted between your browser and maju 369's servers is encrypted to the same standard used by leading Malaysian banks
• Data encryption at rest — personal and financial data stored in our databases is encrypted with AES-256
• Layered access controls — only authorised staff with a legitimate business need may access user data, and all access is logged and monitored
• Two-factor authentication (2FA) — available across all maju 369 user accounts and required for internal staff access
• 24/7 security monitoring — an automated threat detection system continuously monitors the maju 369 platform for suspicious activity
• Regular penetration testing — independent security audits are conducted quarterly by accredited third-party cybersecurity firms

7 Data Retention Period

Maju 369 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law. The following are our data retention guidelines:

• Active account data — retained for as long as your maju 369 account remains active, plus any required period following account closure
• Financial transaction records — retained for a minimum of 7 years as required under Malaysia's Anti-Money Laundering and Anti-Terrorism Financing Act 2001 (AMLA)
• KYC and identity verification records — retained for a minimum of 5 years after the account closure date
• Customer support communication records — retained for 3 years for reference and dispute resolution purposes
• Log and activity data — retained for 12 months for security and internal audit purposes
• Marketing data — retained until you withdraw your consent or close your account

Once the applicable retention period has ended, your personal data will be securely deleted using industry-recognised data deletion methods, or converted into an anonymised format that can no longer be linked back to you.

8 Your Rights Under PDPA 2010

As a maju 369 user based in Malaysia, you have the following rights regarding your personal data under the Personal Data Protection Act 2010:

9 Cookie Policy

The maju 369 platform uses cookies and similar tracking technologies to enhance the user experience, ensure security, and analyse platform usage. The following are the types of cookies we use:

You can manage and delete cookies through your browser settings. However, disabling essential cookies may affect the functionality of the maju 369 platform, including your ability to log in to your account.

10 Children's Data Protection

The maju 369 platform is not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If you believe that someone under 18 has provided us with their personal data, please contact us immediately at privacy@maju369.click and we will take immediate steps to delete the data and close the account in question.

11 Cross-Border Data Transfers

In certain circumstances, your personal data may be transferred to or processed outside Malaysia — for example, by cloud service providers or technology infrastructure operators that function internationally. When this occurs, maju 369 ensures that:

• Such transfers are carried out in accordance with the requirements of Section 129 of Malaysia's PDPA 2010
• The recipient country or region has a level of data protection equivalent to that of Malaysia
• A legally binding data processing agreement exists between maju 369 and the said provider
• Only the minimum necessary data is transferred, and it will not be used for any other purpose

12 Amendments to the Privacy Policy

Maju 369 reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, new legal requirements, or developments in the services we offer. Any significant amendments will be communicated to you via:

• Notification via email to the address registered to your account
• A prominent notice on the maju 369 platform homepage
• In-account messages that will appear upon your next login

The "Updated" date at the top of this document reflects the date of the most recent revision. Your continued use of the maju 369 platform after any amendments are published constitutes your acceptance of the revised Privacy Policy.

13 Contact Us About Privacy

If you have any questions, concerns or requests regarding this Privacy Policy or the way maju 369 handles your personal data, please contact our Data Protection Officer (DPO) through the following channels:

You also have the right to lodge a complaint directly with Malaysia Department of Personal Data Protection if you believe your privacy rights have been violated by maju 369.